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Online Continuing Education / Course Details

ADA Credits: 1 | AGD Credits: 1 | Cost: $19.00

Tell the Patient’s Story: Make Good Dentistry Defensible Patient Recordkeeping for Dentists, Auxiliaries and the Management Team

Categories: Ethics, Jurisprudence, and Malpractice

Author(s): Chester J. Gary, DDS, JD

Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

Educational Objectives

A case study format will provide participants with the skills to:
  • Improve patient recordkeeping of all staff to make good dentistry defensible in malpractice and disciplinary proceedings
  • Comply with regulatory requirements
  • Utilize courtroom tested principles
  • Learn what content to include in progress notes, when to include it, and why


This course will critically review the legal requirements for patient recordkeeping and focus upon telling the patient’s story in order make good dentistry legally defensible. Case analyses will describe risk management strategies to ensure the record documents the practitioner’s adherence to the standard of care and any patient comparative negligence. This will include review of record content required by state administrative and case law, and common substantive and procedural errors in both paper and electronic patient records. Topics will include record ownership and retention requirements, the release and transfer of information among practitioners, third parties and legal authorities, and upon the sale of a practice or the death of a dentist. Discussions will also explore the parties with access to patient records, and cyber liability for security and confidentiality breaches.

ADA Credits: 1 | AGD Credits: 1 | Cost: $19.00

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